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What are variables plotted on the x- and y-axis called
Rapid Delivery
A service process that ensures products or goods are delivered to the customer promptly, often within the same day or a few hours.
Repeat Business
The phenomenon of customers consistently returning to purchase the same product or service from a business.
Omnichannel Retailers
Retailers that provide a seamless customer experience across multiple channels, including online and physical stores.
Seamless Experience
An interaction or service encounter that is smooth, efficient, and free of any inconvenient disturbances or interruptions for the user or customer.
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