Compliance Gained by First Making a Large Request Followed by a Smaller

question 60

Multiple Choice

Compliance gained by first making a large request followed by a smaller one is called ______.

• A) lowball technique
• B) foot-in-the-door
• C) reciprocity norm
• D) door-in-the-face

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Definitions:

Ongoing Improvement

The continuous effort to enhance products, services, or processes to improve quality and performance.

Traditional Quality Assurance

Conventional methods and procedures designed to ensure that products or services meet specific quality standards prior to their delivery.

Culture of Safety

An organizational work environment where safety concerns can be raised openly, and mistakes lead to learning rather than punishment.

Process Teams

Process teams are groups of individuals who work together specifically to analyze, manage, and improve business processes and workflows within an organization.