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For years, Richard Branson, founder of the Virgin Group, has believed in customer service. He believes that good customer service stems from an environment founded on "a chain, one that is consistent from beginning to end." Which idea has Virgin Group captured in this short phrase?
Risk Management
The process of identifying, assessing, and prioritizing risks followed by coordinated application of resources to minimize or control their impact.
Environmentally Related Activities
Actions or operations by organizations or individuals that have a direct impact on the natural environment.
Trade-Offs
Decisions involving a sacrifice of one goal or value in order to obtain or prioritize another, often in the context of limited resources.
Programs
Planned series of events, activities, or operations aimed at achieving specific goals or outcomes.
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