What Is the Definition of Customer Needs

question 157

Multiple Choice

What is the definition of customer needs?

• A)a product or service that customers already possess
• B)a product or service that fills the status quo
• C)a product or service that the customer requires and does not possess
• D)a product or service that customers want

Understand the factors influencing conformity and obedience in social settings.

Recognize the impact of group dynamics on individual behavior, including social loafing, bystander effect, and group polarization.

Identify the key studies and experiments within social psychology that illustrate concepts of conformity, obedience, and group influence (e.g., Asch, Milgram).

Distinguish between informational and normative influences in social conformity.

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Definitions:

Salespeople

Individuals responsible for selling products or services to customers, often working on commissions.

Straight Piecework

A compensation system where workers are paid a fixed rate for each unit produced or action performed, regardless of time.

Certain Rate

A specified value or quantity used as a standard measure or indicator, often in financial or statistical contexts.

Merit Raises

An increase in salary based on an employee's performance, often determined through evaluations, recognising their contributions and achievements.