Which of the Following Best Describes Customer Relationship Management

question 91

Multiple Choice

Which of the following best describes customer relationship management?

• A)It involves targeting the average customer or everybody.
• B)It involves establishing and tracking customer interactions with the company.
• C)It considers all customers as one large group that should be targeted with a single promotional strategy.
• D)It is used by sales-oriented firms to convince customers to buy their products.

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Definitions:

Artworld

The collective network of individuals involved in producing, circulating, and consuming art, including artists, galleries, critics, and collectors.

"Art"

A diverse range of human activities involving the creation of visual, auditory, or performed artifacts that express the author's imaginative, conceptual ideas, or technical skill.

Paradoxical

Involving a situation, statement, or condition that seems to contradict itself but may still be true.

Literal Reality

The aspect of reality that is understood and interpreted based on the explicit meaning of words and symbols, without inference.