Which of the Following Best Describes Customer Relationship Management

question 124

Multiple Choice

Which of the following best describes customer relationship management?

• A)It involves linking all processes of a company from its customers through its suppliers.
• B)It tries to convince potential customers to buy, even if the seller knows that the customer and the product are mismatched.
• C)It is used more by sales-oriented firms than market-oriented firms.
• D)It is most extensively used by production-oriented firms.

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Definitions:

Mexican Preclassic Period

The era in Mesoamerican history from about 2500 BC to AD 250, characterized by the rise of the first complex societies and notable for its artistic and architectural achievements.

BCE

Before the Common Era, a non-religious term equivalent to BC (Before Christ) used in the Gregorian calendar to denote years before the birth of Jesus Christ.

CE

An abbreviation for Common Era, a secular term used to denote years in the Gregorian calendar, equivalent to AD (Anno Domini).

Olmec

A pre-Columbian civilization known for its influence on Mesoamerican cultures and for its colossal head sculptures, ceremonial centers, and sophisticated art and architecture.