What Is the One Focused Objective of CRM

question 68

Multiple Choice

What is the one focused objective of CRM?

• A)building customer loyalty and retaining customers
• B)understanding customer buying behaviours
• C)delivering promises
• D)creating lots of data on customers

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Definitions:

Recyclable

Material that can be reprocessed and used in the production of new products, reducing the need for virgin materials and environmental impact.

Reusable Materials

Materials that can be used more than once, either for the same purpose or for a new function, to reduce waste and environmental impact.

Remanufacturing

The process of rebuilding a product to specifications of the original manufactured product using a combination of reused, repaired, and new parts.

Disposal

The act of getting rid of something, often waste, that is no longer useful or required by proper means.