Touch Points Are Important with Regards to Learning About Customers

question 25

True/False

Touch points are important with regards to learning about customers.

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Definitions:

Productivity

Productivity refers to the efficiency of production of goods or services, often measured by the output per unit of input.

MRP II

Manufacturing Resource Planning, an integrated method of operational and financial planning for manufacturing companies, expanding on Material Requirements Planning (MRP).

MRP

Material Requirements Planning, a system for calculating the materials and components needed to manufacture a product.

ERP

A kind of software known as Enterprise Resource Planning is employed by organizations to oversee routine business functions like accounting, procurement, project management, and manufacturing.