What Is Learning in CRM

question 38

Multiple Choice

What is learning in CRM?

• A)the informal process of collecting customer information
• B)the formal process of collecting customer information
• C)the feedback on the process
• D)the feedback on the service performance

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Definitions:

Prenatal Early Infancy Project

A program or study focused on the developmental phases from conception through the early months of life, emphasizing the importance of health and psychological well-being.

Abusive Behaviour

Actions or attitudes that intentionally cause physical, emotional, sexual, or psychological harm to others.

Kidney Infections

Bacterial infections that affect the kidneys, usually spreading from the urinary tract, and can lead to serious health issues if not treated promptly.

Universal Prevention Program

Programs designed to address or prevent issues before they occur, targeted at a general population regardless of risk level.