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The What Went Wrong? Feature in Chapter 6 Focuses on IContact

question 47

Multiple Choice

The What Went Wrong? feature in Chapter 6 focuses on iContact, a company that set out of build a mobile social network. iContact failed because:


Definitions:

Net Income

The total profit of a company after all expenses, including taxes and interest, have been deducted from total revenue.

Contribution Margin

The amount of revenue from sales that exceeds variable costs, indicating how much contributes to covering fixed costs and generating profit.

Fixed Expenses

Costs that remain constant for a given period regardless of the level of production or sales activity, such as rent and management salaries.

Break-Even

The point at which total costs and total revenues are equal, resulting in neither profit nor loss.

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