What Is the Primary Reason for Repeating Information Back to a Caller

question 4

Multiple Choice

What is the primary reason for repeating information back to a caller while screening calls?

• A)Gives the caller a chance to clarify and/or confirm information
• B)Lets the caller know you are listening  
• C)Gives appearance of professionalism
• D)Keeps you focused

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Definitions:

Forensic Anthropologist

An expert in applying anthropological methods and knowledge to legal processes, typically involving the analysis of human skeletal remains.

Human Rights Abuses

Violations against people's fundamental freedoms and rights, such as freedom from torture, right to education, and right to life, often committed by governments, individuals, or organizations.

Basic Ingredients

Fundamental components required for a particular process or activity, often used in cooking or manufacturing.

Scientific Research

Scientific research is the systematic investigation into and study of materials, sources, and phenomena using scientific methods to establish facts, reach new conclusions, and develop new knowledge.