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When Hotmail first started distributing free e-mail accounts, it put a tagline on every message sent out by Hotmail users that read "Get free e-mail with Hotmail." This technique, which encouraged people to pass along Hotmail's marketing message to others, is called:
Non-normative Behavior
refers to actions or behaviors that do not conform to the typical or expected standards or norms of a society or community.
Dispositional Characteristics
Refers to traits, temperaments, or personality attributes that are inherent in an individual.
Dispositional Attribution
The explanation of an individual's behavior as being caused by internal characteristics that reside within the individual, as opposed to situational factors.
Social Desirability
The tendency of respondents to answer questions in a manner that will be viewed favorably by others, often leading to bias in surveys or experiments.
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