Which of the Following Channels Is the Best One to Use

question 36

Multiple Choice

Which of the following channels is the best one to use when notifying employees of impending layoffs?

• A)one-to-one conversations
• B)group meetings
• C)e-mail
• D)intranet

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Definitions:

Negative Information

Data or facts that highlight disadvantages, drawbacks, or unfavorable aspects of a subject or situation.

Goodwill

An intangible asset that represents the value of a company's brand, customer relations, employee morale, and other factors that improve the company's reputation.

Recipient's First Name

The given name of an individual who is the intended receiver of a message or item.

Apologize

Expressing regret or sorrow for having done something wrong or causing inconvenience.