The What Went Wrong? Feature in Chapter 7 Focuses on Fitbit

question 68

Multiple Choice

The What Went Wrong? feature in Chapter 7 focuses on Fitbit. Fitbit makes wearable activity trackers that measure data such as number of steps walked, quality of sleep, and other personal metrics. The feature centered on a product that Fitbit made (the Fitbit Force) that caused some users to develop skin rashes. The ethical issue at stake was whether Fitbit ________.

• A) cut corners and used inferior material in producing the product
• B) acted quickly enough in stopping production of the product
• C) misrepresented the nature of the problem to the people affected
• D) placed unfair blame on a supplier
• E) placed unfair blame on a small number of employees

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Definitions:

Major Purchase

A significant financial investment in a high-value item, such as a house, car, or expensive piece of equipment, that often requires careful planning.

Manufacturing Process

The series of operations involved in the production of goods, which may encompass various methods of transforming raw materials into finished products.

Perpetual Inventory Systems

are accounting methods where inventory records are updated immediately whenever a transaction happens, providing real-time inventory levels.

Computers

Electronic devices capable of processing information according to a set of instructions called programs.