The What Went Wrong? Feature in Chapter 7 Focuses on Fitbit

question 68

Multiple Choice

The What Went Wrong? feature in Chapter 7 focuses on Fitbit. Fitbit makes wearable activity trackers that measure data such as number of steps walked, quality of sleep, and other personal metrics. The feature centered on a product that Fitbit made (the Fitbit Force) that caused some users to develop skin rashes. The ethical issue at stake was whether Fitbit ________.

• A) cut corners and used inferior material in producing the product
• B) acted quickly enough in stopping production of the product
• C) misrepresented the nature of the problem to the people affected
• D) placed unfair blame on a supplier
• E) placed unfair blame on a small number of employees

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Definitions:

Optimizing

The process of making something as effective, perfect, or functional as possible, often by choosing the best option from a set of alternatives.

Programmed Decisions

Decisions that are routine and repetitive, often made using established guidelines or procedures.

Creative Solutions

Innovative and unique solutions developed to solve problems or address challenges in new ways.

Established Decision Rule

A predefined guideline or criterion that assists in the decision-making process, helping to choose among alternatives.