Which of the Following Statements Is True About Customer Needs

question 2

Multiple Choice

Which of the following statements is true about customer needs?

• A)Companies that meet the need for communication by manufacturing mobile handsets or mobile ham radios are considered part of the same industry.
• B)Understanding them can be very helpful in defining the boundaries of an industry.
• C)They should be addressed only when many customers have similar needs that require attention.
• D)Two firms cannot be considered part of the same industry even if their products do the same job for customers.

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Definitions:

Lucy

The common name given to the Australopithecus afarensis skeletal remains discovered in Ethiopia in 1974, which are among the oldest and most complete hominin fossils found to date.

Classic Human

Refers to idealized concepts or archetypal characteristics of humans, often related to anatomy, behavior, or culture in historical contexts.

Spinal Shape

The physical curvature and alignment of the vertebral column, important for posture, movement, and overall health.

Biped

An organism that uses two legs for walking.