The Procedures, Processes, or Routines for Delivering Value to Customers

question 27

Multiple Choice

The procedures, processes, or routines for delivering value to customers, employees, suppliers, or investors most accurately define the term __________.

• A)competitive parities
• B)operating capabilities
• C)dynamic capabilities
• D)network externalities

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Definitions:

Internet Access

Internet access denotes the ability of individuals or organizations to connect to the internet using computers, smartphones, or other devices.

Moral Hazard

The risk that a party insulated from risk may behave differently than if they were fully exposed to the risk.

Adverse Selection

A situation where asymmetric information results in high-risk individuals being more likely to participate in an agreement or purchase, negatively affecting the seller or insurer.

Salaried Salesman

A salesperson who is compensated with a fixed salary rather than or in addition to commissions.