Dominic Works as a Trainer in a Content Analyst Firm

question 53

Multiple Choice

Dominic works as a trainer in a content analyst firm, Revel Inc., which specializes in corporate training programs. He trains employees on the various skill sets required to perform their job effectively thereby resulting in the transfer of knowledge and skills. This is an example of _________.

• A)incremental innovation
• B)corporate social responsibility
• C)institutional change
• D)capacity building

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Definitions:

Customer Service

The assistance and advice provided by a company to those people who buy or use its products or services.

Lead Generation

The process of identifying potential customers for a business's products or services.

Lead Generation

Identifying and developing potential clients for a business's offerings in products or services.

Direct Marketing

A form of advertising where companies communicate directly with customers through various media, including mail, email, texts, and online advertising, to generate a response or transaction.