Your Waiter Seems to Be Doing Everything Wrong

question 73

Multiple Choice

Your waiter seems to be doing everything wrong.He has forgotten to take your drink order.He delivers someone else's food to your table.He does not come out and say it,but his facial expressions seem to say he would rather be someplace else.If you assume his behavior is caused primarily by ________,your assumption is consistent with the fundamental attribution error.

• A) channel factors
• B) situational factors he can control
• C) his disposition
• D) situational factors beyond his control

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Definitions:

Playbook

A collection of strategies or plans outlining actionable steps to achieve specific goals, often used in business and sports.

Strategy

The set of actions taken to accomplish organizational objectives.

Product Development

The complete process of bringing a new product or service to market, from the initial idea through design and manufacturing, to sale.

Existing Markets

Markets that already have an established customer base, product offerings, and competitive landscape, as opposed to newly created or emerging markets.