Theories That Emphasize Uniformity Between the Components of Attitudes and Between

question 47

Multiple Choice

Theories that emphasize uniformity between the components of attitudes and between attitudes and behavior are called ________ theories.

• A) cognitive consistency
• B) reinforcement
• C) attribution
• D) cognition-based

Analyze the importance of specific and measurable service quality standards.

Appreciate the unique challenges and opportunities presented by the intangibility of services.

Understand the concept of service quality, including its dimensions and measurement methods.

Identify and explain the different Service Gaps and their implications on service quality.

---

Definitions:

Therapy

Various treatments for psychological problems and disorders that aim to provide relief from symptoms and improve quality of life.

Psychological Thought

The study and exploration of the mind and behavior through various psychological theories and perspectives.

Theorists

Individuals who develop theories and concepts in a particular field of study to explain phenomena or guide research and practice.

Psychology

The scientific study of the human mind and its functions, especially those affecting behavior in a given context.