Which Lodging Industry Characteristic Recognizes the Fact That a Hotel's

question 12

Multiple Choice

Which lodging industry characteristic recognizes the fact that a hotel's ability to attract and retain qualified staff members who consistently deliver excellent service is a key to the success or failure of a hotel?

• A) Inseparability of manufacture and sales
• B) Perishability
• C) Repetitiveness
• D) Labor intensive

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Definitions:

Psychosexual Development

Freud's theory suggesting the development of an individual's sexual identity progresses through several discrete stages from childhood to adulthood, each defined by a specific conflict and focus on different areas of the body.

Anal-retentive Trait

A personality characteristic linked with the psychoanalytic theory of Freud, often associated with a person who is overly orderly, precise, and resistant to change.

Freud's Theory

A set of psychological theories developed by Sigmund Freud that emphasize the importance of unconscious processes, sexual and aggressive instincts, and early childhood experiences.

Oedipus Complex

A psychoanalytic theory by Freud that a child has an unconscious desire for the opposite-sex parent and jealousy towards the same-sex parent.