Which Is a Tactic,process,or Program Used by a Hotel That

question 2

Multiple Choice

Which is a tactic,process,or program used by a hotel that is desired by guests but not offered by the hotel's competitors?

• A) Span of control
• B) Empowerment
• C) Quality service
• D) Competitive edge

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Definitions:

Reflexes

Involuntary and automatic responses to specific stimuli, which are inherent and play a role in survival and development.

Goal-Directed Behavior

Actions or behaviors that are performed with the intention of achieving a specific outcome or goal.

Circular Reactions

A developmental process by which infants learn to reproduce desired occurrences originally discovered by chance.

Phonemes

The least sound component in a language capable of distinguishing one word from another.