Which Is an Example of Horizontal Communication

question 16

Multiple Choice

Which is an example of horizontal communication?

• A) A department head talks to a supervisor.
• B) A department head talks to another department head.
• C) A supervisor talks to one of her employees.
• D) A general manager talks to a front office manager.

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Definitions:

Quantify Costs

The process of determining, measuring, and expressing the costs of goods or services in numerical terms.

Controlling Quality

The process of ensuring that products and services meet customer expectations and comply with standards.

Failing to Control

A situation where an entity does not properly manage or regulate operations or processes.

Lean Manufacturing

A systematic method for waste minimization within a manufacturing setup without sacrificing productivity, focusing on enhancing value for the customer.