Which Is an Example of a GM's Negative Interaction with Hotel

question 4

Multiple Choice

Which is an example of a GM's negative interaction with hotel employees?

• A) Welcoming new staff members during orientation programs
• B) Providing non-job-related advice when requested
• C) Confronting staff members known to be stealing
• D) Mentoring younger workers

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Definitions:

Interesting Insight

A fascinating or thought-provoking observation or understanding derived from data, experience, or study.

Observe

To carefully watch, study, or monitor someone or something to gather information.

Body Language

Nonverbal communication through physical behaviors, such as gestures, facial expressions, and posture, which convey feelings and intentions.

Tone of Voice

The way one's voice sounds, which can convey various emotions or attitudes, significantly affecting communication's effectiveness.