Which Room Sales Are Most Often Made Through the Efforts

question 23

Multiple Choice

Which room sales are most often made through the efforts of a hotel's front-office staff?

• A) Group
• B) Transient
• C) Convention
• D) Meeting rooms

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Definitions:

Own Decisions

Personal or organizational choices made independently without external influence.

Decentralization

Decision making based at lower levels of the organization.

Operating Employees

Staff members who are directly involved in the day-to-day operations of a business, contributing to its core activities and services.

Corporate Culture

The shared values, attitudes, standards, and beliefs that characterize members of an organization and define its nature.