The Staff of Mr

question 24

Multiple Choice

The staff of Mr. Wayne Wertz, VP of Operations at Portland Peoples Bank, prepared a cumulative frequency ogive of waiting time for walk-in customers. The percentage of walk-in customers waiting one minute or less was ___.

• A) 22%
• B) 11%
• C) 67%
• D) 10%
• E) 5%

---

Definitions:

Intangible Factors

Elements that cannot be physically touched or quantified easily but significantly impact decisions or perceptions.

Japanese Negotiator

A reference to the specific style and approach used by Japanese professionals in negotiation processes, often characterized by non-confrontational tactics.

Higher Profits

Increased financial gains or returns from business activities.

Powerful Strategies

Highly effective approaches and tactics employed to accomplish goals or solve problems in various contexts.