Alice Zhong Is the VP of Operations at Pearl Financial

question 42

Multiple Choice

Alice Zhong is the VP of operations at Pearl Financial Services. She wants to measure customer satisfaction after a new website and other changes were introduced a few months ago. For this purpose, she uses random five-digit numbers from the website random.org (which offers true random numbers on the Internet) . This is an example of ___.

• A) simple random sample
• B) systematic sample
• C) convenience sample
• D) stratified sample
• E) cluster sample

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Definitions:

Goods Sold

Refers to the total quantity of products that have been sold by a business within a specific period.

Manufacturing Overhead

The total of all the indirect costs incurred during the production process, which are not directly tied to specific units of output.

Overapplied Overhead

Overapplied overhead occurs when the allocated manufacturing overhead costs are more than the actual overhead costs, indicating too much cost was assigned to products.

Manufacturing Overhead

All manufacturing costs that are not directly assignable to specific units produced, including indirect labor and materials.