Which Worker Would Be Least at Risk for Type I

question 34

Multiple Choice

Which worker would be least at risk for Type I workplace violence?

• A) Sandy, who works 6 p.m. until closing at the Burger King counter.
• B) David, who works the midnight shift at the Mobil Station.
• C) Gretchen, who works 3-11 p.m. as a nursing assistant at the hospital.
• D) Al, who owns his own liquor store and often works alone 3 p.m.-midnight.
• E) Tony, who drives a taxi at night.

Understand the concept of decoupling and its application in indirect conflict management strategies.

Identify and explain common pitfalls in negotiation, such as becoming overly committed to demands.

Describe principled negotiation and its importance in conflict resolution.

Recognize different types of conflicts and their potential benefits or detriments to organizations.