A Loose Screw on the Visor Causes the Visor to Drop

question 73

Multiple Choice

A loose screw on the visor causes the visor to drop down while Ben drives; however,he keeps forgetting to take a screwdriver out to the car to fix it.When he notices the visor drop again,he reaches into his pocket for a dime he uses to tighten the screw holding the visor.What problem-solving difficulty did Ben overcome?

• A)convergent thinking
• B)functional fixedness
• C)confirmation bias
• D)the rule of thumb heuristic

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Definitions:

Maintenance Agreement

A contract between a service provider and a client that outlines the terms for the maintenance of equipment, buildings, or software.

Implicit Lease Rate

The interest rate implied in a lease agreement, factoring both the lease payments and the value of the leased asset.

Residual Value Guarantees

Assurances provided by a lessee to a lessor that the asset being leased will have a specified minimum value at the end of the lease term.

Lessees

Individuals or entities that obtain the right to use property, plant, and equipment through lease agreements.