What Is the Focus of Quality Assurance

question 8

Multiple Choice

What is the focus of quality assurance?

• A) meeting the needs of the consumer
• B) assessing work processes to identify opportunities for improved performance
• C) improving performance when standards are not met
• D) building quality performance into work processes

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Definitions:

Tympanic Membrane

The thin layer of tissue that separates the outer ear from the middle ear, commonly referred to as the eardrum.

Cerumen

The scientific term for earwax, a substance produced in the ear canal that protects and lubricates the ears.

Xerostomia

A medical term for dry mouth resulting from reduced or absent saliva flow.

Salivation

The secretion and discharge of saliva by the salivary glands in the mouth, vital for digestion and oral health.