Which of These Statements Best Describes the Concept of "Quality

question 2

Multiple Choice

Which of these statements best describes the concept of "quality"?

• A) being better,doing things right the first time,and being as good as the competition
• B) seeing clients and others as customers
• C) providing basics to the customers
• D) achieving customer satisfaction and loyalty

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Definitions:

Strategic or Integrative Services

Services designed to integrate and align the strategic goals of an organization, ensuring that all aspects work cohesively towards common objectives.

Tactical or Operational Services

Services and activities focused on the short-term execution and management of specific operations within a business or organization.

Outsourced

The condition or status of having been assigned to external suppliers or third-party providers to perform tasks, handle operations, or offer services that are otherwise performed internally.