As a Program Manager, Which of the Following Visual Aids

question 22

Multiple Choice

As a program manager, which of the following visual aids might you choose to use to identify reasons for delays or problems in a process?

• A) time series chart
• B) fishbone diagram
• C) balanced scorecard
• D) flowchart

---

Definitions:

Standard Deviation

A statistical measure that quantifies the amount of variation or dispersion of a set of data values.

Variance

A measure of the dispersion representing the average of the squared differences from the mean in a data set.

Involuntary Reflex Responses

Automatic, rapid responses of the nervous system to a stimulus that do not require conscious thought, protecting the body from harm.

Group Mean

A statistical measure that represents the average value of data points within a specified set or group.