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Department of 25 Machines Is Kept Running by Three Operators

question 38

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department of 25 machines is kept running by three operators who respond to randomly occurring equipment problems.An analyst wanting to know whether to add a fourth operator or downsize to two operators would be helped by using queuing theory analysis.


Definitions:

Mosaicism

A cause of Down syndrome in which cell division occurs unevenly, so that some cells have 45 chromosomes and some have 47. People with mosaic Down syndrome may have fewer physical characteristics, better speech, and higher intellectual functioning, depending upon the numbers of cells affected.

Dual Diagnosis

The co-occurrence of serious behavioural or psychiatric disorders in people with developmental disabilities.

Behavioural Disorders

A range of disorders characterized by disruptive behaviors and emotional problems that last for at least six months.

Developmental Disabilities

A group of conditions due to an impairment in physical, learning, language, or behavior areas, appearing during the development period.

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