Which of the Following Is a Suggestion for Managing Queues

question 7

Multiple Choice

Which of the following is a suggestion for managing queues that is mentioned in the textbook?

• A) Put up a serpentine lane to keep people from jumping ahead in line.
• B) Use humor to defuse a potentially irritating situation.
• C) Train your servers to be friendly.
• D) Assure customers that the wait is fair, and inform them of the queue discipline.
• E) Tell people in the queue that each will be served as soon as possible.

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Definitions:

Health Disparity

The differences in health outcomes and their determinants between different segments of the population, often influenced by social, economic, and environmental factors.

Frequent Fast Food

Regular consumption of food from fast-food restaurants, often associated with negative health effects.

Provider-Patient Communication

The exchange of information between healthcare providers and patients, crucial for diagnosis, treatment, and patient satisfaction.

Patient Dissatisfaction

Negative feelings or attitudes of patients towards the healthcare they received, often linked to unmet expectations.