Which of the Following Is Considered a High-Contact Service Operation

question 36

Multiple Choice

Which of the following is considered a high-contact service operation?

• A) On-line brokerage house
• B) Internet sales for a department store
• C) Physician practice
• D) Telephone life insurance sales and service
• E) Automobile repair

---

Definitions:

Nutritional Deficiencies

Conditions caused by insufficient intake of essential nutrients, leading to various health problems and diseases.

Anti-Social Behaviour

Actions that harm or lack consideration for the well-being of others, often violating social norms and laws.

Biological Perspective

An approach in psychology that examines behaviors, emotions, and thoughts through the lens of biological processes, such as genetics and neurochemistry.

Deviant Learning Environment

A situation or context where individuals learn to engage in behavior that deviates from the socially accepted norm.