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Gwyneth views the exceptional ratings of a pair of jeans on an online shopping website and decides to purchase it over the weekend.However,her friend who has a similar pair of jeans complains about the poor quality of the material,which prevents Gwyneth from making the online purchase.According to the biases and heuristics in decision making,it can be concluded that Gwyneth mirrors _____ in this scenario.
Overt Work Behaviors
Visible actions or activities performed by employees in the workplace that are directly related to their job tasks.
Resistance
The act of opposing or struggling against changes, directives, or influence attempts by others, often resulting in conflict or tension.
Refreezing
The final stage in Lewin's change model where new behaviors or changes are solidified into the organization's culture.
Desired Behaviors
Desired behaviors refer to specific actions or reactions that an organization seeks to encourage or reinforce among its members.
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