Sharon Had a Major Argument with Terence,her 50-Year-Old General Manager

question 31

Multiple Choice

Sharon had a major argument with Terence,her 50-year-old general manager in her previous company,whom she perceives as being arrogant and snobbish.Following the argument,she quit her job,and found a job in another company,and is currently working under Ian,who is about the same age as Terence.She now feels that Ian is also arrogant and snobbish.According to the biases and heuristics in decision making,it can be concluded that Sharon is likely to employ _____ in this scenario.

• A)availability heuristic
• B)representativeness heuristic
• C)base rate neglect
• D)hindsight bias

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Definitions:

Native Languages

The first languages that people learn in childhood and identify as part of their cultural heritage.

Culturally Diverse Team

Culturally Diverse Team is a group of individuals from various cultural backgrounds, ethnicity, and nationalities working together towards a common goal.

Selective Listening

The process of hearing and interpreting only parts of a message that seem beneficial or affirm one’s own beliefs, while ignoring other parts.

Face-to-face Meetings

Direct encounters or gatherings between two or more people, allowing for immediate feedback and personal interaction.