A Professor Conducted an Experiment in Which She Asked One

question 40

Multiple Choice

A professor conducted an experiment in which she asked one group of students to keep smiling and another group to keep frowning for a certain period of time.After five minutes,the professor discovered that the students who kept smiling reported being happier than those who kept frowning.These results most strongly support the

• A)drive reduction theory.
• B)two-factor theory of emotion.
• C)Cannon-Bard theory.
• D)facial feedback hypothesis.

Recognize the importance of appropriate subject lines and how they preview the message content.

Apply the principles of PAIBOC analysis to improve communication clarity and effectiveness.

Grasp the structure and purpose of collection letters and how their tone evolves.

Learn the components and organization of informative and positive messages.

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Definitions:

Office App

A software application that is part of the Microsoft Office suite, including Word, Excel, PowerPoint, etc., designed for office-related tasks.

Maximize Ribbon

In software applications, particularly in office suites, enlarging the ribbon to display all tool icons and options for easier access.

Document

A piece of written, printed, or electronic matter that provides information or evidence or serves as an official record.

Dialog Boxes

Small windows that prompt the user to input information or select options, often appearing to confirm an action or provide additional settings.