A Customer Resource Management (CRM)system Is an Example of A(n)________

question 88

Multiple Choice

A Customer Resource Management (CRM) system is an example of a(n) ________.

• A)single-user database application
• B)multiuser database application
• C)e-commerce database application
• D)digital dashboard

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Definitions:

Goods or Services

The outcome of business activities which can be either physical products (goods) or intangible offerings (services) provided to customers.

Process

A series of actions or steps taken in order to achieve a particular end.

Specific Sequence

An exact order in which related events or processes occur.

Inputs and Outputs

In a system or process, inputs are the resources used, while outputs are the products or services generated.