Ann Wants to Download Adobe Acrobat Software from the Internet

question 43

Multiple Choice

Ann wants to download Adobe Acrobat software from the Internet.Prior to downloading,a standardized online contract appears on the screen that requires her to click on an icon indicating agreement,before she can proceed in the program.Such contracts are called:

• A)clickwrap contracts.
• B)shrinkwrap contracts.
• C)browse-wrap contracts.
• D)unenforceable contracts.

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Definitions:

Strategy Map

Arrows added to the balanced scorecard showing the expected cause-and-effect relationships among strategic objectives.

Value Chain

The full range of activities that businesses go through to bring a product or service from conception to delivery to the consumer.

Customer Satisfaction

A measure of how products or services offered by a company meet or surpass customer expectations, essential for retaining clientele and fostering loyalty.

Performance Target

A predefined goal or objective used to measure the efficiency, effectiveness, and success of an organization or individual's activities.