While Talking with the Upset and Tearful Family of a Patient

question 16

Multiple Choice

While talking with the upset and tearful family of a patient newly diagnosed with a chronic illness,the health-care worker asks,"When something is bothering you,what do you do?" This should be interpreted as:

• A) part of assessing the family's coping skills.
• B) inappropriate, because the family is so upset.
• C) a way to stop the family from crying.
• D) comparing this crisis to similar situations with which the family has dealt.

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Definitions:

Ambient Environment

Sensory surroundings, including temperature, odor, and sound

Sensory Environment

The surrounding environment in terms of how it is perceived through the senses.

Vibes

Informal for the emotional signals a person or the atmosphere of a place sends out to others.

Public Commitments

Acts of declaring one's intentions or actions in a public manner to ensure accountability.