The New Public Service Emphasizes the Importance Of

question 7

Multiple Choice

The new public service emphasizes the importance of:

• A) Managing through people
• B) Commanding people
• C) Coercing people
• D) Convincing citizens

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Definitions:

Classical Conditioning

The process of learning that happens when an ambient stimulus is paired with a stimulus that occurs naturally, causing a learned behavior.

Operant Conditioning

A means of learning in which the magnitude of an action is shaped by reinforcements or consequences.

Delayed Reinforcement

A conditioning process where there is a time delay between the behavior and the reinforcement.

Observational Learning

Learning that occurs through observing the behavior of others and the outcomes of those behaviors.