Which of the Following Would Be Most Effective If You

question 93

Multiple Choice

Which of the following would be most effective if you want a store to grant your request to return an item when this is against their company policy?

• A)Use direct organization to compose your message.
• B)Get right to the point and refuse to do business with them if they do not comply.
• C)Consider it as a routine request that does not require persuasive techniques.
• D)Start spreading negative comments about the store and hope that they hear about it.
• E)Explain why the policy should be waived in your case.

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Definitions:

Chemical Plant

An industrial facility where chemical processes are carried out, especially the manufacture of chemicals or pharmaceuticals.

Corporate Veil

A legal concept that separates the personality of a corporation from the personalities of its shareholders, protecting them from personal liability for the corporation's debts and obligations.

Burwell v. Hobby Lobby

A landmark U.S. Supreme Court case that allowed closely held for-profit corporations to be exempt from regulations its owners religiously object to, if there is a less restrictive means of furthering the law's interest.

Supreme Court

The highest federal court in the United States, responsible for interpreting the Constitution and reviewing cases of national significance.