Which of the Following Questions Is a Part of the Analyzing

question 21

Multiple Choice

Which of the following questions is a part of the analyzing stage of the ACE process for delivering bad news?

• A)Have I avoided legal complications?
• B)Is the bad news stated clearly and sensitively?
• C)Should I include an apology?
• D)Should I begin with the bad news or lead up to it?
• E)How can I clearly phrase the bad news?

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Definitions:

Causality

This refers to the relationship between cause and effect where one event (the cause) directly results in another event (the effect).

Morality

Refers to principles concerning the distinction between right and wrong or good and bad behavior.

Assimilating Information

The process of absorbing and integrating new information into one's existing knowledge or understanding.

Adaptation

In Piaget’s theory of cognitive development, the process by which the human mind constructs its knowledge, both assimilating new information to existing knowledge structures or understandings, and accommodating those structures to create a better fit to what is new.