When Preparing to Deliver Bad News,the Audiences' Reaction ________

question 67

Multiple Choice

When preparing to deliver bad news,the audiences' reaction ________.

• A)will not greatly impact the content that you develop for your message
• B)will always be the same-angry and disappointed-so no additional analysis on this subject is necessary
• C)can be exactly predicted using the ACE process
• D)should be anticipated by thinking about the situation from their perspective
• E)will vary so much from case to case that it is not worth the effort to try to determine it

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Definitions:

Preliminary

Initial or preparatory, serving as a precursor to further action or investigation.

Rapport

A relationship characterized by mutual understanding, trust, and empathy, often seen as foundational in therapeutic and professional contexts.

Nonverbal Communication

The exchange of information through non-linguistic means, such as facial expressions, gestures, and posture.

Bimodal

Pertaining to or having two modes, often used in statistics to describe distributions with two different peaks or in communications to refer to systems that use two distinct methods of operation.