If You Are Refusing a Request but Can Grant a Portion

question 22

Multiple Choice

If you are refusing a request but can grant a portion of the request,how should your message close?

• A) With a sense of goodwill
• B) With a statement about what the company can do, or an alternative
• C) By subordinating the news
• D) In a passive voice
• E) In an active voice

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Definitions:

Balance Sheet

A detailed statement that captures a business's assets, liabilities, and shareholder equity as of a specific date.

Time Period Assumption

The long life of a company can be reported in shorter time periods, such as months, quarters, and years.

Business Entity

A corporation, partnership, association, or any other legal entity engaged in economic activities, such as selling goods or services.

Quarters

A three-month period on a financial calendar that acts as a basis for reporting earnings and paying dividends.