After Composing a Bad-News Message,analyze the Situation by Asking Yourself

question 23

True/False

After composing a bad-news message,analyze the situation by asking yourself about the goal of your message,the audience,content,organization,and medium.

Comprehend human cognitive biases and the tendency to find patterns in random data.

Understand the concept of self-serving bias and its distinction from other cognitive biases.

Evaluate the belief in personal control and its implications on behavior and perception.

Identify the possibility of bias in expert opinions and the limitations of expertise.

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Definitions:

General Journal

A chronological record of a company's financial transactions.

Revenue Journal

A revenue journal is a ledger used to record a company’s sales transactions, typically detailing the sale of goods or services on credit.

Cash Revenues

Income received by a company in the form of cash from its operational activities.

Revenues on Account

Earnings from sales or services that have been completed but not yet paid for by customers.