How Can an Organization Control the Spread of Bad News

question 49

Multiple Choice

How can an organization control the spread of bad news through social media?

• A)Be consistent.
• B)Use reciprocity.
• C)Be proactive.
• D)Utilize the concept of scarcity.
• E)Increase the number of "likes" for the site.

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Definitions:

Positive Information

Information that has a beneficial or favorable impact on an individual or situation.

Managing Emotions

The process of recognizing, identifying, and controlling one's emotional responses.

Emotional Information

Data that is related to feelings, moods, and attitudes, which can influence perception, decision-making, and memory.

Older Adults

A demographic category referring to people in their advanced years, often experiencing a range of health, social, and cognitive issues distinct from younger populations.