The Strategy of "Under Promise and Over Deliver" Can Result

question 38

Multiple Choice

The strategy of "under promise and over deliver" can result in:

• A)Objection contraction.
• B)Customer delight.
• C)Persuasive autonomy.
• D)Expectancy turnover.

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Definitions:

Well Above Average

A term used to describe something that significantly exceeds the typical or expected standard or level.

Charming

Possessing an appealing characteristic that inspires admiration or affection; often related to charisma and social effectiveness.

Antisocial Personality Disorder

A mental health condition where an individual consistently shows no regard for right and wrong and ignores the rights and feelings of others.

Lack of Guilt

An absence of remorse or feeling responsible for one's actions, which can be a characteristic of certain personality disorders.