A Customer May NOT Wish to Be Use as a Referral

question 50

Multiple Choice

A customer may NOT wish to be use as a referral because:

• A)There is concern the relationship might deteriorate in the future.
• B)The salesperson may be calling on competitors.
• C)Both A and B.
• D)Neither A nor B.

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Definitions:

Capital Expenditures

Funds used by a company to acquire or upgrade physical assets such as property, industrial buildings or equipment to improve its long-term operations and growth.

Cash Dividends

A portion of a company's earnings distributed to shareholders in the form of cash.

Direct Method

A way of preparing the cash flow statement where actual cash flow information from the company’s operations is directly reported.

Accounts Receivable

The amount of money owed to a company by its customers for goods or services that have been delivered or used but not yet paid for.