Hillary Uses a Variety of Sales Training Methods Because She

question 3

Multiple Choice

Hillary uses a variety of sales training methods because she recognizes that:

• A)Different subjects require different methods.
• B)On-the-job training is always the most effective.
• C)Videos tend to bore people.
• D)Internet training can only be used in a classroom setting.

---

Definitions:

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, through which an association is made between a behavior and a consequence for that behavior.

Avoidance Training

A behavior modification technique where an individual learns to avoid an unpleasant or harmful stimulus.

Salivate

The secretion of saliva from the salivary glands in the mouth, often in anticipation of food or in response to certain stimuli.

Learned Response

A reaction developed as a result of experience, often through the process of conditioning in response to a specific environment or stimulus.